Netresearch has set up a single sign-on for the portal and online shop for AAP Lehrerwelt GmbH with Keycloak
No customer project
without high-end service & support
Support - an entire department,
to keep your systems running
We strive for technological leadership. To ensure that your systems are set up in the best possible way, we live an agile exchange within the team and focus on active knowledge transfer, automation and scalability.
Our service and support department guarantees that a contact person is always available to deal with your concerns - quickly, competently and solution-orientated.
We are satisfied,
if you are satisfied
Results of a satisfaction survey in user supportwith a total of 120 participants
Our DevOps expertsfor operation & further development
We combine development and IT operationsand go beyond agile software development
Our customer projects
An excerpt in the area of service and support
We keep your projects running
reliable, flexible and competent
Netresearch DevOps Tool Landscape
Strongly positioned for every project phase
In modern IT projects, the automation of processes is no longer a nice-to-have, but a fundamental prerequisite for speed, stability and scalability. For our DevOps teams, automation is a central principle that makes both technical implementation and cross-team collaboration more efficient and sustainable.
In order to fulfil this requirement, we rely on a selected set of tools and technologies that are specifically tailored to the challenges and requirements of complex digital projects. Our focus is not only on the use of powerful complete solutions and integrated suites - we also rely on specialised tools that precisely cover individual tasks, phases or system areas.
This diversity allows us to respond flexibly to the needs of your project and achieve optimum results in every phase - from planning and development through to ongoing operation.
Take a look at our wide-ranging CD/DevOps tool landscape - clearly organised according to the various project phases and areas of application:
Extensive services
in all areas
Our support services for
E-Commerce, Shops & Websites
We develop extensive, sophisticated websites and online shops with a wide range of functions for our customers. People need support and training to use them, and the systems require continuous maintenance in order to be up-to-date and secure. We can take on these tasks on request, allowing you to concentrate fully on your core business.
- Training on how to use the new systems
- Ticket support for your employees with application questions
- Rapid intervention in the event of website or shop malfunctions
- Fault diagnosis and restoration of operational capability
- Compatibility check
- System updates and security patches
Our support services for
Software development, extensions & bundles
As experts in individual software development, we specialise in the development of extensions and bundles. Such products always require support.
Our customers include global corporations such as AIDA, Deutsche Post, DHL, Hermes and GLS. We take care of your customers' questions as part of our user support and ensure that your service runs smoothly.